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  1. NEMO Equipment Support
  2. Returns & Warranty

Returns & Warranty

Returns & Exchanges

  • What is your return policy?
  • What is NEMO’s exchange policy?
  • How do I start a new return?
  • Can I return a product I didn’t purchase directly through your site?
  • When will I be refunded for a returned order?

Warranty & Repairs

  • What qualifies for warranty?
  • What should I expect from my repaired equipment?
  • How to find your Product ID
  • How long do repairs take?
  • How do I take care of my NEMO gear?
  • How are shipping costs handled for warranty items?
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