Returns & Warranty

Returns & Exchanges

• What is your return policy?
• What is NEMO’s exchange policy?
• How do I start a new return?
• Can I return a product I didn’t purchase directly through your site?
• When will I be refunded for a returned order?

Warranty & Repairs

• What qualifies for warranty?
• What should I expect from my repaired equipment?
• How to find your Product ID
• How long do repairs take?
• How do I take care of my NEMO gear?
• How are shipping costs handled for warranty items?

See all 10 articles