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NEMO Equipment Support
Returns & Warranty
Returns & Warranty
Warranty & Repairs
Can I expedite my repair?
Does my Return Authorization number expire?
What qualifies for warranty?
What should I expect from my repaired equipment?
How to find your Product ID
How long do repairs take?
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Returns & Exchanges
What is your return policy?
What is NEMO’s exchange policy?
How do I start a new return?
Can I return a product I didn’t purchase directly through your site?
When will I be refunded for a returned order?
Endless Promise
Who is eligible for Endless Promise resale and recycling?
How do I turn in my Endless Promise product for recycling?
How do I turn in my Endless Promise product for resale & NEMO store credit?