Ordering Information

Ordering Questions

• Why do I see multiple charges on my statement?
• Where can I buy NEMO products?
• Can I adjust or cancel my order after placing it?
• What do I do if an item is sold out?
• What communication will I receive when I place an order?
• Why am I seeing an error at checkout?

Shipping Questions

• What are my shipping options?
• What orders are eligible for Free Shipping?
• What is the estimated time for my order to ship?
• How long will it take for my order to arrive?
• Do you ship internationally?
• How do I track my order?

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