Submit a request – NEMO Equipment Support

Please choose what type of request you'd like to make below! We'll get back to you as soon as we can.

Your email address

Name

Please include first and last

Phone

Do you reside in the United States or Canada?

Address

PLEASE INPUT A FULL ADDRESS INCLUDING COUNTRY. Failure to do so may result in your claim being denied or replacement being returned to sender. Thank you!

Shipping Address Line 1

Shipping Address Line 2(optional)

Shipping Address Line 3(optional)

Shipping City

Shipping State

Shipping Providence/Territory(optional)

Shipping Providence/Territory

Shipping Zip Code

Is your billing address different?(optional)

Billing Address Line 1

Billing Address Line 2(optional)

Billing Address Line 3(optional)

Billing City

Billing State(optional)

Billing State

Billing Zip Code

What type of gear you need a part for?

Product ID

Can't find your product ID? Please visit our article here: https://support.nemoequipment.com/hc/en-us/articles/8522221951124-How-to-find-your-Product-ID

What pad do you have?

What piece of furniture do you have?

What shower do you have?

What tent/shelter do you have?

What size is your tent?(optional)

What part(s) do you need?

Spare Parts: What part(s) do you need?(optional)

What part(s) do you need?

What part(s) do you need?(optional)

What gear do you need a part for?

What part(s) do you need?

Date of Purchase(optional)

Subject

If you are in a situation that needs immediate resolve (you're on a thru hike, for example) please put URGENT: in your subject line.

Description

Attachments(optional)

Add file or drop files here