Please include first and last
PLEASE INPUT A FULL ADDRESS INCLUDING COUNTRY. Failure to do so may result in your claim being denied or replacement being returned to sender. Thank you!
If you can't find your gear in our drop down, put it here!
Can't find your product ID? Please visit our article here: https://bit.ly/3UMx92q
We are currently in peak season and are receiving a huge number of inquiries! If you are in a situation that needs immediate resolve (you're on a thru hike, for example) please put URGENT: in your subject line.
Please let us know the images that you are attaching to your warranty or repair claim. Note that claims do require proof of purchase and photos of damage to process.