Submit a request

Please include first and last

PLEASE INPUT A FULL ADDRESS INCLUDING: Street number, city, state, and zip code. Failure to do so may result in your claim being denied. Thank you!

If you can't find your gear in our drop down, put it here!

Product ID numbers help us identify when something was produced. Tent ID#s are stamped on a small, white tag sewn into the stuff sack. Pad ID#s can be found stamped on the back top seam of the pad, usually close to the valve.

If you are filing a warranty or repair claim, please also add photos of your a) proof of purchase, and b) photos of the damage in the attachments field below. Claims without these may be denied. Thank you!

Please let us know the images that you are attaching to your warranty or repair claim. Note that claims do require proof of purchase and photos of damage to process.

Add file or drop files here