Submit a request – NEMO Equipment Support

Please choose what type of request you'd like to make below! We'll get back to you as soon as we can.

Your email address

Name

Please include first and last

Phone

Do you reside in the United States or Canada?

Shipping Address Line 1

Shipping Address Line 2(optional)

Shipping Address Line 3(optional)

Shipping City

Shipping Providence/Territory(optional)

Shipping Providence/Territory

Shipping State

Shipping Zip Code

Address

PLEASE INPUT A FULL ADDRESS INCLUDING COUNTRY. Failure to do so may result in your claim being denied or replacement being returned to sender. Thank you!

What product are you looking to recycle?

Please note that only NEMO Endless Promise products are qualified for recycling at this time.

Product ID

Can't find your product ID? Please visit our article here: https://support.nemoequipment.com/hc/en-us/articles/8522221951124-How-to-find-your-Product-ID

Date of Purchase(optional)

Where did you purchase the product(s)?

Order Number

Retailer Name

Where purchased?

Subject

If you are in a situation that needs immediate resolve (you're on a thru hike, for example) please put URGENT: in your subject line.

Description

Photo attachments

Please let us know the images that you are attaching to your warranty or repair claim. Note that claims do require proof of purchase and photos of damage to process.

Attachments(optional)

Add file or drop files here