What is your return policy? January 18, 2023 22:02 Updated We are happy to process a return as long as the items are in a brand new, unused condition with all original tags and packaging. Check out our full return policy. Related articles What is NEMO’s exchange policy? Can I return a product I didn’t purchase directly through your site? Will NEMO repair or replace my products if I have an issue? How do I start a new return? How much do repairs cost? Comments 0 comments Article is closed for comments.